Online registration:
Registration begins at 9:00 p.m. and is ongoing 24-hours a day, every day, until classes begin or are full. With online registration, we accept Visa and MasterCard. During the first night of registration, programs may appear full in the first few minutes; please refresh your screen to see if spaces reappear.
Registration Begins (Online)
All Dance Classes Tuesday, August 31, 2010
Preschool Programs Tuesday, August 31, 2010
All other Programs Thursday, September 2, 2010
In-person registration:
Walk into the Glebe Community Centre and register for your program. In-person registration begins at 8:00 a.m. the day following online registration. In-person registration is then ongoing during regular office hours. With in-person registration, we accept cash, Interac, Visa, MasterCard and personal cheques.
GNAG accepts telephone registration during Glebe Community Centre business hours. Telephone registration begins at 8:00 a.m. the day following online registration. Dial 613-564-1058 or 613-233-8713 to register for your program(s). We accept Visa and MasterCard over the phone.
Customer Service
Customer Service is #1 with us. If you have any comments or suggestions, we want to hear them. Please call us at 613-564-1058 / 613-233-8713.
Location:
The Glebe Community Centre is located at 175 Third Avenue (corner of Third Avenue and Lyon Street South). Our satellite location is:
Mutchmor Public School
185 Fifth Avenue (Please use 4th Ave. entrance)
For further information, contact us at 613-564-1058 or 613-233-8713.
Our Hours:
Monday - Friday 8:30 a.m. - 10:00 p.m.
Saturday and Sunday, hours of operation may vary, depending on bookings and events in the facility. Please call 613-564-1058 for details. We are closed all statutory holidays.
Registration is on a first-come, first-served basis; program spaces cannot be reserved in advance. Course fees are due at the time of registration. There is a $25.00 charge for N.S.F. cheques. 5% G.S.T. has been included where applicable.
Refunds
Refunds will be given up to one week in advance of the program start date. Pro-rated refunds will be
given with a medical certificate should a refund be approved. There will be a $15.00 administration
charge on all refunds. Memberships for Indoor Playground, Pottery Studio, and Group Fitness are nonrefundable.
Cancellations
Unfortunately, some programs may be cancelled due to insufficient registration; in such cases, a full refund will be issued. Decisions on these programs will be made one week prior to the start date. To avoid disappointment, register early!
Financial Assistance
Financial assistance is available to Glebe residents only. Please complete a Request for Financial Assistance form, available at the front desk of the Glebe Community Centre or click here to download a subsidy form. For further information, please call the GNAG office at 613-233-8713.
Waiting lists
If a course in which you are interested is full, you have the option of making another course selection, or being put on a waiting list. If you wish to add your name to a waiting list, please contact us by email at info@gnag.ca, or call us at 613-233-8713 or 613-564-1058 and specify the details. Participants will be contacted only if a space becomes available.
Taking photos & videos:
We like to take pictures of our programs in session. We try our best to obtain permission from the participants or their parents at the time of registration. If you do not wish to have your photo taken, please let us know. We like to include photos of our participants in our community guide, on our website and in promotional material. We include a waiver on our registration form, and as part of our online registration process, to let you know that we “reserve the right to use photographs and videos of our programs and special events for promotional purposes”.
Privacy Policy
GNAG respects the right to your personal privacy. We endeavour to handle and store your personal
information in a secure manner, and to protect it from unauthorized access or disclosure. We do not share information with other organizations, nor do we sell customer lists. We use the information in our database
to:
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make course changes / cancellations
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provide information for our program and marketing decisions
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communicate with you about upcoming registration / courses / promotions
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generate program attendance
If you have any questions regarding our privacy policy, please do not hesitate to contact us at 613-233-8713.
What Do You Think?
Your feedback is important to us. If a particular program does or does not meet your expectations, we
want to hear about it. Our program staff are eager to know how to serve you best.
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